Introduction Automation has been a game-changer for businesses worldwide, enabling them to reduce costs, improve efficiency, and enhance customer experiences. However, traditional automation methods required extensive programming and rigid rule-based systems. With the rise of AI agents, businesses are now …
Introduction In the digital era, businesses are increasingly turning to AI-powered tools to enhance customer engagement and streamline operations. Two of the most common AI-driven solutions are chatbots and virtual assistants. While they may seem similar, they serve different purposes and offer varying …